Sales management Essay Example | Topics and Well Written Essays - 1500 words - 2

Sales management - Essay Example This is because the manager desires or wants to recruit the right people, as it is their responsibility to increase sales where they can through supporting their goods and services2. Therefore, selecting and recruiting the right person in an organization has a significant number of benefits. In order to ensure this, the sales people should be in a position to define the culture of the organization, develop detailed description of the task, establish an employment conduct contract, as well as creating screening process. Thus, through an interview, which is one of the approaches employed by managers in selecting and recruiting sales people, the manager gets prospect to have adequate background information on the preferred candidate. Interviews are vital because it leads to benefits such as, it is less expensive, it is easy to carry out, it leads to reduced turnover, and may inhibit stealing or ferocity in an organization. According to studies, even the most competent applicants require training. Nevertheless, an effective recruitment and selection procedure moderates the quantity of time the manager will have to capitalize in the new worker3. On the contrary, by selecting a person who is fits greatly for the position except that he or she lacks some of the practical abilities to perform the task, it is vital for the manager to invest in their training. This is because it will lead top great or significant outcomes in the end. It is always easy to train a person in accomplishing precise works; it is much difficult to train soft skills such as reliability and flexibility. Therefore, the process of recruitment and selecting is quite essential for any organization because it helps in reducing time and resources spend on training the new worker. Recruitment and selection leads to job gratification4. This is especially achieved by the selection of the right sales people for the job because of their capability to work independently. In most cases, workers who are not se lf-inspired or self-organized drain the team, the management, as well as the organization as a whole. In addition, in case the selected individual does not fit the vacant position, may decide to quit, forcing the manager to start again the whole procedure of recruitment and selection. This therefore implies that selecting the right candidate for the job results into greater experience of job gratification and extreme levels of inspiration within an organization. Recruitment and selection of the sales people leads to prevention of problems within an organization. As it is the rule, section process enables the manager to make decision concerning the specific skills he is pursuing in a worker5. This makes it possible for the employer to focus the interviewing and selection procedure to individuals with those abilities or skills. Accordingly, the process of recruitment and selection enables the manager to view some of the strengths his or he present employees are lacking6. This will mak e the manager chose the right candidate for the position of the sales people, thus avoiding problems that may occur because of the wrong decisions. Furthermore, problems could be avoided by giving the current workers an opportunity to recommend individuals suitable for the position. According to statistics, worker recommendations are the most prevalent and

Consider Carvers view on marriage Essay Example for Free

Consider Carvers view on marriage Essay Marriage is defined by dictionaries as a formal union of a man and a woman, by which they become husband and wife. However, books containing a list of words adjacent to their definitions do not fully define the concept of marriage. Some argue that marriage is about love and trust; others think of it as a permanent commitment between two people. In the stories with which Carver presents us in his book, Will You Please Be Quite, Please? marriage is about love, where love is not an experience of high excitement but a form of available reassurance, security and comfort. In Carvers view, love involves alleviating fear and providing the feeling of security that one is not alone. In the late stages of a marriage, mature couples tend to pay attention to the fear of loneliness, the fear that all human beings, such as their partners, are mortal which makes them feel vulnerable. In The Students Wife, Carver presents us with his first view of marriage through a couple, Mike and Nan. Mike and Nan live in an urban area with their children. Mike and Nan are in a late stage of marriage and have grown apart from each other. In the story, Carver emphasizes the lost affection of a person towards their partner. In this case, Mike has become unresponsive towards Nan.  Mike and Nan have been married for a long period of time; In The Students Wife, Carver describes Mikes fading affection towards his wife. Mike enjoys reading poetry, but Nan is indifferent to it. This is evident when she fell asleep while Mike was reading poetry aloud to her (she closed her eyes and drifted off). From Carvers description of the bedroom scene, we can conclude that the couple do not share common interests. The story continues with Mike constantly implying his feelings towards Nan (He groaned extravagantly); and, when he was asked for help, he gets out of bed reluctantly. Mike finds Nan unalluring, (He thought she looked like a hospital patient in her white night gown) and feels that his wife does not arouse him with desire. When Nan tries to engage him in a conversation, Mike accuses her of living in memories of the past (that was a long time ago, Nan). With Mikes accusation and gestures, Nan feels that she has lost her identity as a wife and as a woman (Id like to be touched when Im not expecting it); she has become humiliated by having to initiate physical contact in her marriage. As the story progresses, Mike falls asleep while Nan lays awake. Her growing desperation to lose consciousness (Please, God, let me go to sleep) has failed her (she tried to sleep); her frustration kept her awake all throughout the story. She seeks comfort from her husband (Mike, she whispered) because she couldnt bear the sound of silence (There was no answer). Nan felt alone when her husband did not respond to her need. When the night was over and the morning became visible, Nan walked towards the window to welcome the sun. As the sun rises, it dawns on her that there is no longer love in her marriage (she learned a sunrise was as terrible as this). She undergoes a traumatic shock. Her marriage has failed. In this relationship, love was once present, but as the couple have grown apart, it is no longer an issue. In The Ducks, Carver presents us with his second view of marriage. In The Ducks, Carvers ideas are interpreted to us by a couple whose names are not mentioned. The couple live in a remote area and are in the later stages of marriage. Carver sets the mood by using a meteorological soundtrack: rain falling, which is repeated frequently in the story to remind us of the situation. The rain is used to symbolize time passing. In this marriage, Carver suggests that a change of scenery can make a difference. At the beginning of the story, Carver gives us a description of the meteorological conditions: a wind came and bringing gust and rain. He sets a gloomy scene. The setting of the story is set in the house of the main characters, he and she. The dialogue starts with a conversation between the couple about the trip to Reno. As the story develops, the husband expresses his feelings towards his wife (dont you feel good?); this shows that he is highly aware of his wifes feelings. Unlike the husband in The Students Wife, this husband is very responsive and tactile towards his wife (he touched her hips, pinched her dress). In this relationship, the couple have no problem with communication. The wife  seeks reassurance from her husband (kiss me bye); she initiates physical contact without the fear of humiliation because she knows that her husband will respond to her needs. This marriage shows that time does not weaken love.  The husband comes home early from work owing to the death of his work-mate (he shook his head); he becomes aware of how quickly a life can end. On that night, the death of Jack Granger brought him and his wife closer together (held hands); this action specifies that physical reassurance is present in their marriage. The couple decide to alleviate their fear by having a sex, (well sleep in late); they are making the most of the simple pleasures in life. The husbands growing awareness of the rain leads him to think of time passing. As the night carries on, the couple reflect on the past, (remember when you got me this?); distant memories give them the pleasure of remembering how they used to live. The husband has been living in the same house for a long period of time and believes that a change of scenery (someplace else) will change his spirits a place where is it not raining. In the process of making love to his wife, his mind was not devoted to the physical activity. He could not bring himself to focus on her needs (How much he loved her or if he loved her). He is frustrated and his thoughts drift to his fears (he could hear it all over the house). The sound of rain is introduced again, which disturbed him. After making love to his wife, he lies awake. His attempt to prevent the rain from falling and the time from passing keeps him alert most of the night. He begins to feel frightened (I hear something outside); he realizes that he needs his wifes reassurance. He needs her to tell him everything is going to be all right. In How About This?, Carver presents us with another view of marriage. He writes about a couple, Harry and Emily, who have travelled from San Francisco to the isolated farm houses of western Washington in search of a new place to live. Harry had always lived in cities and felt that leaving the city would grant him more happiness (a simpler life was what he had in mind); he feels that moving into a rural area will suit his needs (just the essentials) and would like a change from urban living. As they approach the house, where Emily spent most of her childhood, Harry feels disappointed (nothing he really wanted); rustic living did not level up to his expectations. Sensing Harrys disappointment, Emily reminds him of what she said before they reached the house (I told you not to expect too much); she tries to ease his dissatisfaction but finds that she cannot relieve his frustration. After touring the house, Emily feels Harrys discontentment and comforts him (Harry, we just have to love each other). She signifies that, wherever they may end up, all they have to do is to love each other in order for them to be truly happy. This marriage shows us that location is not relevant when it comes to loving a person. When Harry found that rural living was not what he wanted, Emily was there to face the consequences with him. To Carver, marriage is about a couple who are willing to be together till death parts them. He presents us with three unconventional stories suggesting different outcomes of a long-term marriage. The simplicity of Carvers semi-autobiographical stories gives us an insight into the reality of modern couples. Based on contemporary marriages, his stories are ironic compared to the stories we once read. In conclusion, marriage can be a comfort in knowing that when a person is going through pain and suffering or joy and happiness, that person is not alone.

Computer Crime in Sri Lanka

Computer Crime in Sri Lanka A research study of the Computer Crimes in Sri Lanka and the protective acts taken by the Sri Lankan government. Background Computer systems are everywhere and control a great deal of our day to day life. Computer systems make our life so much easier. All the people around the world are forced to use the computer systems even if they do not like. These computer systems can be used in a good way or in a bad way. The bad way is known as a computer crime. Motivation Presently, individuals and companies are struggling from computer crimes, thinking is it a crime or not? what are laws available for it, where to file a complaint? etc. To improve the understanding of computer crimes, this topic has been chosen, which allows studying about different kinds of computer crimes and the respective laws applies for those crimes. In this research, the computer crimes in Sri Lanka and the counteract applicable for those crimes and different country laws will be discussed. Computer crime, also known as cybercrime, is any illicit action that includes a computer or network associated gadget, for example, a cell phone. The Department of Justice partitions computer crime into 3 classifications: violations in which the computer gadget is the victim, for instance, getting access to the network; violations in which the computer is utilized as a weapon, for instance, to dispatch a Denial of Service (DoS) attack; and violations in which the computer is utilized as an accomplice to a wrongdoing, for instance, utilizing a computer to save wrongfully acquired information (Rouse, 2010). Examples of computer crime: Making Malware Making and spreading viruses, Trojans or other kinds of malware. DoS attack Impacting the server performance by sending large amount requests. Unauthorized access Accessing the computer system without any lawful authority. Intellectual property theft Thieving an organizations or individuals intellectual belongings. Child pornography Creating or selling youngster erotica. Cyberstalk or Cyberbullying Harassing others online. Cyber terrorism Threat to the national security or national economy or public safety. Fraud Altering data, for instance, altering bank account balance amount details. Espionage Infiltration (an organization or someone). Harvesting Gather account associated data from people. Identity theft Pretend to be someone else. Spoofing Cheating a system by pretending someone else. Spamming Annoying unwelcome large amount of emails trying to fill the inbox. Phishing Fool someone by pretending or acting to be a trustable individual in an e-mail or an organization and trying to get their personal information. (ComputerHope, 2017) To destroy a persons or organizations reputation. To make money or steal money from a person or an organization. Full-fill their desires (by blackmailing, threatening etc.). Show off their skills to their friends / for enjoyment. Lack of authorities or less severe punishments. The Computer Crimes reported, in Sri Lanka are financial frauds, abuse/hate/privacy violation, phishing, scams, malware, unauthorized access, intellectual property violation, DoS/DDoS attack, Social media related incidents. According to SLCERT (Sri Lankan Computer Emergency Readiness Team), Fake accounts crimes are major crimes committed in Sri Lanka. Computer crimes in Sri Lanka keep up increasing every year. According to SLCERT, the computer crime rate has increased up to 4733% from 2008 to 2014. Particularly fake account crimes have increased from nearly 0 to 2300. Figure 2 Computer Crimes Reported from 2008 to 2014 From Colombo to the countryside, Twitter, Instagram, Facebook and other social media web applications have spread and it has begun to create an impact on the society and culture particularly among the younger generation. Facebook crimes are the majority of the social media related crime in Sri Lanka. There are many Facebook crimes which ended up with suicides, rapes, or even murders not only among teenagers but also among adults too. (SLCERT, n.d.) Mr. Jayantha Fernando, Program Director, Information and Communication Technology Agency (ICTA) stated that there is a necessity for Internet privacy acts when the standards of information protection are violated since Sri Lanka has no specific acts on Internet privacy. Jayantha mentioned that the Sri Lankan administration has started strategy level deliberations at the initiative of ICTA on data protection and internet privacy acts, and the process of developing the draft is ongoing. In 2015, the Computer Crimes Division of the Criminal Investigation Department (CID) arrangement below the Computer Crimes Act 2007 managing an expanding amount of complaints on privacy violations and email scooping. The department has explored more than hundred on internet associated misconducts, including twenty-one protests associated with obscene publications, fifty protests of cyber defamation and twenty associated to e-mail hijacking. Additional two thousand protests relating Twitter and Facebook (FB) were informed to the SLCERT in the first 7 months of 2015. The majority of the events had happened on Facebook, and mainly the involvement of fake profiles, Senior Information Security Engineer of SLCERT, Mr. Roshan Chandragupta stated. Mr. Roshan stated that people were hurt in various ways over the internet. Few were threatened with data associated with the target, few were blackmailed for cash, few were harassed sexually and few were even harassed to the point of deceased. A lot of people were hurt by impersonators via social media. Most of them do not know where to file a complaint, hence, the protest related to fake profiles were not filed, he said. An inquiry officer of the Computer Crimes Division of CID expressed Present acts make it very hard for us to bring in the culprits. The officer also said that most of the events that were informed, in which an angry person dispenses the contact information of another person. Generally, this target would be an ex-lover of the offender who eagerly wants to punish her. Since there was no defamation, it does not come under defamation law, therefore it becomes very hard for the police to put the offender behind bars. CID Director SSP.R Nagahamulla said that the Computer Crimes Division does not have enough officers to do the work, and also do not have an adequate amount of standard electronic equipment support investigation. The department has no divisions. Nevertheless, the course of training extra officers and the process of purchasing the devices were begun by the CID. (Nafeel, 2015). Mr. Roshan said that lack of knowledge about computer security on cyber platforms is the main reason for many of the computer crimes. The absence of computer proficiency, correspondence, and breakage in family connections were the genuine foundations for the present surge in social media-related incidents, said by Manoj Jinadasa, senior lecturer at the Department of Mass Communication at the University of Kelaniya. In Western countries, media literacy is built into the school curriculum. This should be done here too, he said. (Dissanayake, 2014) The senior CID officer said that every day, the CID gets a minimum of ten to twelve cybercrime grievances, which adds up to more than 400 cases for each month. Since the team at CID is little, resolving these cases will be deferred (Wickramasekera, 2015). Here is an example social media crime incident: The headmaster of John Kothalawala School in Kurunegala has been captured by the Police Unit of the National Child Protection Authority. The headmaster was criticized for disgracing a young lady over a Facebook photograph, prompting her suicide. He has been captured as a component of the examination (NewsFirst, 2014). The Computer Crime Act, No.24 of 2007 This act describes the ways of identifying computer crimes and if such crimes occur the procedure for the investigation and the prevention mechanism for the crimes. The provisions of this Act will applicable where: The lawbreaker in or outside Sri Lanka. Computer storage or information affected in or outside Sri Lanka. Facility or service used to commit the crime in or outside Sri Lanka. Loss or damages caused to state or person in or outside Sri Lanka. The offenses and punishments stated in this act are simplified into a table format below: And / Or Table 1 Offences and the penalties mentioned in Computer Crime Act 2007 (SLCERT, 2007) Who will be involved in the investigation? Police officers Computer experts The panel will appoint computer experts to support police department to help with the case. If the police department has sufficient experts, then there is no necessary for more computer experts. Convention on Cybercrime The Convention on Cybercrime is also called as Budapest Convention or Budapest Convention on Cybercrime or European Cybercrime Convention. The Budapest Convention tries to address Internet and computer violations by agreeing to national acts, enhancing analytical strategies and expanding collaboration among countries. The European Cybercrime Convention dealing criminal activities carried out through the computer and the Internet, especially with copyright infringements, child pornography, infringement of system security, hate crimes, and computer associated frauds. In 2015, Sri Lanka was welcomed to participate in the Budapest Convention on Cybercrime. The Foreign Affairs Ministry working with the ICTA has optimized Sri Lankas entrance into the Council of Europe (CoE) Cybercrime Convention. Sri Lanka went beyond South Africa, Argentina, Costa Rica, Mexico, Philippines and a few different nations in the procedure towards participating the Convention on Cybercrime. Sri Lanka turns into the 1st Nation in South Asia to participate the Convention on Cybercrime, which is the main universal arrangement on cybercrimes all inclusive. The advantage of this convention is that all will be constrained to obey to the privacy guard and information security. Privacy acts are the most critical one where the stockholders from Europe or different nations will consider before investing in Sri Lanka, how their data are protected. (Nafeel, 2015) Comparing Sri Lankan laws with different country laws is a good way of evaluating strengths and weakness of the laws in Sri Lanka. Information Technology (Amendment) Act, 2008 (India) Sri Lanka and India have very much in common, both are Asian countries (closest countries), both are democratic countries. Sri Lanka and India are the members of South Asian Association for Regional Cooperation (SAARC). Sri Lankan culture and Indian culture are pretty much similar. Therefore, the Indian law has been used for the comparison. India has an act called Information Technology Act, 2008 to prevent computer crimes happening and provide guidelines to follow if such incident occurs. This act is an amendment of Information Technology Act, 2000. The offences and punishments mentioned in the act are listed in a simple table format below: And / Or Table 2 Offences and Penalties in the Information Technology Act, 2008 (Ministry of Electronics and Information Technology, n.d.) Sri Lanka Crime India Fine (LKR) Imprisonment Fine (à ¢Ã¢â‚¬Å¡Ã‚ ¹) Imprisonment à ¢Ã¢â‚¬ °Ã‚ ¤ 200,000 à ¢Ã¢â‚¬ °Ã‚ ¤ 5 years Hacking with intention of committing crime à ¢Ã¢â‚¬ °Ã‚ ¤ 500,000 à ¢Ã¢â‚¬ °Ã‚ ¤ 3 years à ¢Ã¢â‚¬ °Ã‚ ¤ 5 years Offenses committed against national security / cyberterrorism à ¢Ã¢â‚¬ °Ã‚ ¤ Life time Table 3 Comparison common laws between Sri Lanka and India Let us compare 2 similar cases from both countries and compare the punishments given each by the government. For the comparison hacking case have been taken from both countries. Sri Lanka A 17-year-old schoolboy from Kadugannawa and a twenty-seven-year old man from Moratuwa were arrested on 29 Aug 2016, for building the hack on President Maithripala Sirisenas site. President Sirisenas legitimate site http://www.president.gov.lk went under assault on 26 Aug 2016, when the site was brought down and a letter posted in Sinhalese, stating the disappointment of a group of hackers calling themselves The Sri Lanka Youth, at the Sri Lankan administration having planned the Advanced Level examination for April, amid the conventional Sinhala and Tamil New Year. The letter was evacuated in a few minutes and a note informing clients that the site would down for scheduled maintenance, set up. The Presidents site was back online a couple of hours after the fact. The website was hacked one more time, the following day (27 Aug 2016), with the resulting note posted in English: (DailyNews, 2016) The Crimes Investigation Department (CID) performed the arrest. According to Daily News (2016) statement, the man was accused of 300,000 LKR and up to three years in prison and since the kid is minor, he ended up in probation. This is the 1st time in the Sri Lankan history a young person has been arrested under 2007 Computer Crimes Act. India Mumbai police have captured twenty-three-years-old hacker for trespassing into an economic site. Despite the fact that the hacker could not get into the primary server of the economic website, which was all around secured by the organization. The hacker made some option to the landing page of the economic site and has added a string of content to the news section of the landing page of the site. Police could break the case by taking after the follow left by the offender on the web server of the economic website. The organization has kept up a different server for money related online exchanges, for which most extreme security has been taken by the organization. The site was facilitated on an alternate server, which relatively had lesser security. The intruder was a tenth pass youth. He has completed IT courses like MCSE, CCNA and so on. He had an addiction to computers. He sits in front the PC for very nearly sixteen to twenty times every day. He was using the ready-made hacking devices, to hack into any site. He goes to a specific site on the web, which encourages him to see the whole catalog structure of that site. At that point utilizing different strategies, for example, getting a passcode record, he gets into the directors shoes and hacks the site. A case was enrolled against the intruder under area 67 of Information Technology Act 2000 and under different areas of Indian Penal Code. (CyberCrimeInvestigationCell, 2005) Result The Sri Lankan government has charged the victim with 300,000 LKR and up to 3 years in prison. The Indian government has charged the victim with 1,000,000 Indian Rupee and up to 5 years in prison. Compare to the severity, Indian hacker just hacked the economic site, but the Sri Lankan hacker hacked the Sri Lankan Presents website which is highly punishable. The punishment that the government gives will be a lesson and the threat for those who try to commit crimes. In that case, Sri Lanka has failed to give a higher penalty. When the group of people, including a 17-year-old boy hacked, president Mr. Sirisenas website (Page 13), in everyones mind a question will raise. Is the preventive move made by Sri Lankan Government to battle against computer crime is adequate? I would say NO. As per the SLCERTs report (Figure 2) and the officers statements (Page 5, Page 6) the computer crime rates keep increasing every year, So, the preventive action taken by the government is not sufficient enough. Suggestions Severe punishments will discourage the offenders committing a crime. Compared to the Indian laws, Sri Lanka laws provide less severe punishments (Table 1, Table 2, Table 3) for the offender. So, increasing the fine amount and impressment period given to each crime is a better way of reducing or stopping crimes happening.   Ã‚   Mr. Jayantha stated that currently, Sri Lanka does not have any specific acts on Internet privacy (Page 5) and an inquiry officer of the Computer Crimes Division expressed that with current Sri Lankan laws it is hard to take an action on the offender. So, introducing more laws, more specific acts on Internet privacy will help to combat against these computer crimes, Especially, sections like 66E, 67, 67A, 67B introduced Information Technology Act, 2008 India (Table 2), since the rapid growth of fake accounts and social media crimes in Sri Lanka. Mr. Roshan said that the reasons for these crimes are not enough awareness about computer crimes in the society. People are not aware of where to file a complaint (Page 5). This is the main reason; the culprits are out there committing more and more crimes. Spreading the awareness about computer crimes through television, radio and social media will reach a lot of people and help reduce crimes. Provide enough equipment, facilities, human resource and training for the Police department and the Computer Crimes Division of CID to do their work without any interruptions. According to Mr. Manojs research, the majority of the victims of computer crime are teenagers. I suggest the education department introduce Computer Crimes as a subject in schools. This prevents the younger generation from falling into trouble or pushing someone into. Todays generation, tomorrows future.  

Farewell to Arms Essay -- essays papers

Farewell to Arms Death is often represented by traditional symbols ranging from the color black to the common tombstone. Besides these icons, other signs can stand for mortality including rain. In A Farewell to Arms, Ernest Hemingway associates rain with death many times. Although rain is not usually considered a symbol of death, the main character Fredric Henry discovers this natural occurrence is a personal theme he relates with death. The first time Hemingway uses the connection between rain and death is during a march to the river. The group was climbing out of the embankment to cross the road, and suddenly three shots rang out, one bullet unfortunately hitting Amyo. Fredric thought to himself, â€Å"He looked very dead. It was raining†. He does not yet see that the rain is always ...

Bite Me: A Love Story Chapter 2

2. Test 1. The Countess Abigail Von Normal is: A. Emergency Backup Mistress of the Bay Area Dark. B. A Gothic hottie consumed by the banal hopelessness of existence. C. Not perky, but dark, complex, and trs mysterious. D. All the above, and possibly more. 2. The vampire Flood and his nosferatu maker, the Countess Jody, were imprisoned in a bronze shell in the pose from Rodin's The Kiss because: A. Their love is eternal and their mingled souls will live on in romantic embrace to the end of time. B. Foo and I were pretty sure that the Countess would go FOAKES (Freak Out and Kill Everything in Sight) when she found out our plan to turn the Animals back to human. C. We just like to look at our friends, naked and bronzed, because it gets us all hot. D. I can't believe you picked â€Å"c.† You should get a big â€Å"L† tattooed on your forehead to save people time in figuring out what a ginormous loser you are! You wish that Foo and I needed pervy preludes to stimulate our orgasmic, toe-curling soul-sex. Trust me, the sun weeps that it cannot achieve the blistering hotness of our nookie. 3. Despite myths perpetrated by jealous day dwellers, the nosferatu are only vulnerable to the effects of: A. Garlic. (Right, because pizza and the breath of vegans will quell their ancient power.) B. Crosses and holy water. (Oh right, because creatures of darkest evil are total bitches of the baby Jebus.) C. Silver. (Uh-huh, and aluminum, because that makes sense.) D. Sunlight. 4. My and Foo's greatest challenge as minions is to protect our dark masters, the Countess and Lord Flood, from: A. Cops, specifically Inspector Rivera and his clueless Gay Bear partner Cavuto. B. The most crusty old vampire and his mysterious fashion-vamp posse. C. The Animals, slacker wastee night crew from the Marina Safeway. D. All of the above and whatnot. 5. Our best chance of defeating Chet, the huge shaved vampire cat, is: A. Mouse ninjas. B. A big hug while wearing my most fly UV-LED leather jacket, fashioned for my protection by my aforementioned muffin master, Foo. C. A saucer of tuna blood laced with sedatives and kitty-butt flavor. (I observed in his former mortal form, that Chet loves kitty-butt flavor.) D. Make a vampire Rottweiler to rock Chet's worldview. E. Either â€Å"a† or â€Å"c,† but definitely not â€Å"d† wouldn't â€Å"a† be trs cool? Mouse ninjas! Answers: 1: D, 2: B, 3: D, 4: D, 5: E Give yourself one point for every right answer. Score: 5. You rock my stripy socks. 4. Loser! 3. Trs Loser! 2. Such a Loser that Losers pity you. 0-1. Spare us your contagious loserness. Next bridge you pass? Over you go.

Essay On The North Coast Town Essay

There are multiple connotations of discovery that could be analyzed and explored in the poem north coast town by Robert Gary. Two main principles of discovery that could be allocated throughout the poem is the illustration of the small town becoming more commercialized, illustrated by the persona. From evaluating the poem, the audience is able to recognize and understand that this north coast town was once a traditional Australian town, however it has transform due to the influences of Americas California. One poetical device that Robert Gary manipulates in his poem north coast town to elaborate the image of time going by slowly is alliteration and reputation. From the quote† car after car now†¦Ã¢â‚¬  located in the third stanza third line, the readers can see that the persona is standing and watching what is happing in the town. The persona can see that this north coast town is changing excessively through period of time due to the influence of America. ‘(With their men’s locked), a closed hamburger stand â€Å" locked and closed are diction words composed by the composer suggesting that people are not made to fell welcome here, no trust. It could also suggest that the member of the town has changed so much from commercialism to â€Å" tattoos and greasy fifties pompadours† Another technique that the composer has operated throughout his poem to convey the concepts of discovery made by the persona is visual imagery. If you investigate the first line of the fourth stanza† a car slowed and I chased it.two hoods going shooting. Tattoos and greasy fifties pompadours. Rev in high streets, drop their first can† the composer generates build up words in hoods, shooting, tattoos, greasy, rev and drop to associate the members of the town with tough, destructive, drunk and uncaring males. They display a lack of concern for their environment, littering it. As a result the audience of the poem is contributed a image of the characteristics of the members of the town having lack in spiritual and modern values, there a bit behind time having the fifties pompadour hair cuts in the seventies. The tattoos on the members of the town represent the rebellious as only the rebels got tattoos in seventies. All these characteristics and features of  the characterizes of the town is produced by employing a colloquial language technique in the forth stanza, especially ‘rev in high street, drop their first can demonstrating and leaving a negative impact of the members of the town on the audience. Robert Gary has also used third person language in the last stanza† they’re making California’. Distancing the poet from the changes in Australia. There is a negative feeling towards trying to change the Australian landscape to California-an image that doesn’t meet our landscape. Robert gray has also used contrast in the last stanza comparing the abo to California, isolating the aboriginal person from the audience attentention to the ‘real’ and ‘original’ Australia has been violated and taken over comparing to the landscape to been violated and taken over by the influence of California. In conclusion, it has come to my understanding that Robert Gary, Australia’s finest poet has written this poem about a north coast town which is/has been under the influence of the characteristics and features of Americas California. As a result, changing the structure and behaviors of the members of the town. From understanding this poem as a reader I have understand that the persona is going through a physical and mental discovery as he/she observes the towns and the changes that had occurred over time and how members of the town have been influenced by Americanism and commercialism.

COMPARE THE WAY GALILEO AND ARISTOTLE UNDERSTAND SCIENCE essays

COMPARE THE WAY GALILEO AND ARISTOTLE UNDERSTAND SCIENCE essays Since the creation of man, his surroundings and environment have mystified him. Many so called scientists have experimented and researched to explain the many wonders of man and how things work. To better understand natural philosophy and the way it developed over the many years of human existence, it is helpful to examine and compare two of mankinds greatest scientists. Looking at the way these two great thinkers thought and conducted their science can give us perspective to the many ways science can be done. Therefore a comparison of Aristotle and Galileo will be done to understand the way they each understand science. While Aristotle and Galileo have similarities in needing to find the causes of their conclusions and making sense of their raw observations, they differ in the method of their observation they do. While arguing their hypotheses, both Aristotle and Galileo feel the need to show the causes for why they believe what they believe. Throughout Aristotles Physics, he is repeatedly talking about causes. A cause is that out of which a thing comes to be and which persists. (82) Aristotle asks a lot of why questions and he answers these questions with the notion that certain causes cause a thing to happen they way it does. He also generalizes different types of causes. Aristotle didn't believe in experiment. Instead he wrote about what must logically be the case. Galileo is also interested in finding out the causes to his theories. He usually is not satisfied with just stating an idea without information or a cause to back it up. Galileo conducted many arduous experiments to prove his points. Both Aristotle and Galileo can be satisfied with their work once they have found suitable causes for their ideas. In examining the world and their environment around them, Aristotle and Galileo make sense, to a great extent, of their raw observations. This is true for both natural philosophers although may be m ...

Best Babe Didrikson Zaharias Quotes

Best Babe Didrikson Zaharias Quotes Babe Didrikson Zaharias was an outstanding athlete from her early years. She excelled in basketball, track and field, and golf. In track and field, she won medals or established world records in five different events. After winning two gold and one silver medal in the 1932 Olympics at Los Angeles, she played basketball, appeared at major league baseball exhibition games, and finally switched to golf. She married George Zaharias in 1938, and died of cancer in 1956. A favorite with the press, she often did not get along well with other athletes, who resented her aggressiveness and self-promotion. It has been argued that Babe Didrikson Zaharias was the greatest woman athlete ever. Quotations by Babe Didrikson Zaharias All of my life I have always had the urge to do things better than anybody else. You cant win them all- but you can try. I am out to beat everybody in sight, and that is just what Im going to do. You have to play by the rules of golf just as you have to live by the rules of life. Theres no other way. Study the rules so that you wont beat yourself by not knowing something. Before I was in my teens, I knew exactly what I wanted to be: I wanted to be the best athlete who ever lived. Luck? Sure. But only after long practice and only with the ability to think under pressure. The formula for success is simple: practice and concentration then more practice and more concentration. The more you practice, the better. But in any case, practice more than you play. Practice, which some regard as a chore, should be approached as just about the most pleasant recreation ever devised, besides being a necessary part of golf. Its not enough just to swing at the ball. Youve got to loosen your girdle and let er fly. Golf is a game of coordination, rhythm and grace; women have these to a high degree. Good golf is easier to play and far more pleasant than bad golf. I played with boys rather than girls. I preferred baseball, football, foot-racing and jumping with the boys, to hop-scotch and jacks and dolls, which were about the only things girls did. Get toughened up by playing boys games, but dont get tough. Winning has always meant much to me, but winning friends has meant the most. You know when theres a star, like in show business, the star has her name in lights on the marquee! Right? And the star gets the money because the people come to see the star, right? Well, Im the star, and all of you are in the chorus. As long as Im improving, I will go on, and besides, theres too much money in the business to quit. The Babe is here. Whos coming in second? Quotes About Babe Didrikson Zaharias On her gravestone:Â  Babe Didrikson Zaharias, 1911-1956, Worlds Greatest Woman Athlete Grantland Rice (Sportswriter) She is beyond all belief until you finally see her perform. Then you finally understand that you are looking at the most flawless section of muscle harmony, of complete mental and physical coordination, the world of sport has ever seen. Paul Gallico (in Sports Illustrated) It may be another 50 or 75 years before such a performer as Mildred Didrikson Zaharias again enters the lists. For even if some yet unborn games queen matches her talent, versatility, skill, patience and will to practice, along with her flaming competitive spirit, ... there still remains the little matter of courage and character, and in these departments the Babe must be listed with the champions of all times. Betty Dodd (Golfer and Companion of Babe Didrikson Zaharias) I had such admiration for this fabulous person. I never wanted to be away from her even when she was dying of cancer. I loved her. I wouldve done anything for her.

Do universal moral principles exist If so, what are these universal Research Paper

Do universal moral principles exist If so, what are these universal morals - Research Paper Example The issue seems endless, the answer unreachable on any proven level, yet is sparks fire in the hearts of even the judges in courtrooms who must apply the law to ‘hard cases’ and stretch its definition whilst keeping in line with written provisions. Indeed, there are strong arguments both for and against the existence of universal moral standards. The issue is not one of proof; it is rather one of providing the most plausible argument. So what is a universal moral principle? It is an objective knowledge of right and wrong; a confidence in the natural goodness of human nature. Our reflective intellect possesses a direct knowledge of the qualities from which conclusions might be drawn about what these moral rules are. The biggest problem faced by this contention is answering the question: where do they come from? Are they inherent within us, or do they come from a higher being? Do we learn them over time as we grow, or were we born with the ability to access these moral principles? Aquinas makes reference to the existence of natural laws created by God, which we access by intellectual reasoning given to us by Him (Aquinas 1920, Q.2-94:2). Hare states that human logic applies to our moral assertions, allowing us to arrive at an objective standard of moral principles. Rousseau argued that we were born with a certain set of natural rights, which are then transpired into the moral respect we give each other Rousseau (17 62). If these different contentions are right, they all point to one thing; an existing set of moral principles, followed universally. So, everyone considers murder, or the taking of another’s life to be immoral. This is very plausible if one considers the law and punishment severity in law for murder; we all arguably believe in the preservation of life. However, in some societies this means killing the

Communication Learning Portfolio Essay Example | Topics and Well Written Essays - 3750 words

Communication Learning Portfolio - Essay Example The audience for this particular exercise is a prospective employer. The job description that will be chosen for this exercise involves a specific company, and the talk will be aimed at that company regarding the specific position. My talk will begin with an attention-getter. I will use my vast amount of experience to accomplish this. An introduction of myself, my purpose in getting the job I have chosen, and an overview of the skills I possess will be addressed. Have you ever been asked the following during an interview: 'Tell me about yourself." Response: I gave a brief synopsis of my professional growth and education, trying to leave out details from my personal life or opinions that could be offensive. Good-quality focus statements are simple, bottom-line, easy-to-follow, and extremely focused. They tell recruiters what you want them to know about you, they sell yourself, they offer opportunities for networking, they help you realize who you are and what you can offer a prospective employer, and they help you to sound organized and articulate. The bottom line is that recruiters like it best when someone can sell themselves quickly, honestly, and precisely. There is a formula to the focus statement. ... There is a formula to the focus statement. It tells where you have been (growing up, high school, college, and your major), where you are now (academics, work experience, and industry knowledge), and where you are planning on going (what job, what industry) MBTI Discussion According to the Myers and Briggs Foundation (2009, pg. 1), "The purpose of the Myers-Briggs Type Indicator (MBTI) personality inventory is to make the theory of psychological types described by C. G. Jung understandable and useful in people's lives. The essence of the theory is that much seemingly random variation in the behavior is actually quite orderly and consistent, being due to basic differences in the ways individuals perceive and in how they reach conclusions, then it is only reasonable for them to differ correspondingly in their interests." Brigg's four dichotomies are present in the instrument. These are as follows: Favorite world Information Decisions Structure There are also16 dichotomies or personality types associated with the Myers-Brigg Type Indicator instrument. These are often included in a 'type table' and are as follows: ISTJ, ISTP, ESTP, ESTJ, ISFJ, ISFP, ESFP, ESFJ, INFJ, INFP, ENFP, ENFJ, INTJ, INTP, ENTP, and ENTJ. Resume/Cover Letter The objectives of the cover letter and resume exercise are to develop strategic communication skills, demonstrate audience-analysis skills, and practice creating persuasive messages. The following is the resume that was used: Address 1 Telephone/Message: Address 2 SUMMARY Multimedia / Graphic Arts / 3D Accident Reconstruction Specialist Strengths: Outstanding ability to integrate business and digital design environments seamlessly: MBA in Business and Finance Professional Studies in

How did George M. Fredrickson recalculate the definition of Essay

How did George M. Fredrickson recalculate the definition of self-evident truth - Essay Example Fredrickson highlights that in the early years of the United States revolution, racism was based on dominant whites who were superior, and lower class blacks, Indians and Asian communities who were inferior. However, this changed over time and people were further distinguished with their faiths and cultures (Fredrickson). This moved racism to a level of distinguishing people on their natural characteristics and abilities that affected their American citizenship status. This paper will highlight the recalculation of the definition of self-evident truth from the works of Thomas Jefferson and John Locke. The works of john Jefferson have been renowned for the famous philosophy of the self-evident truth. This developed in the political revolution of the United States towards independence from the British, and the main emphasis was equality of all men. This term was first used in writing of the declaration of independence, which was a document that signified unity of the country. The purpo se of the document according to him was to unite the country into one shared philosophy of the ‘American Mind’. This is regarded as one of the foundations of American Revolution because it changed the politics of the country (Cannole). Jefferson’s definition of self-evident truth Jefferson argued that politics is the band that would equally unite all the people in the country and assume powers over it (Cannole). He alluded to the philosophy of upholding natural laws which were bestowed by God to every individual and respect for every person’s opinions. The definition of self-evident truth was centered on the natural understanding that God created all men equally because they have equal natural rights to life, liberty and happiness (Cannole). These natural rights were what Jefferson referred to as Self-evident truth because there was no need of proofing these rights. In addition, activists had also advocated for them, and people in the country knew them. Fu rther, these philosophies were being taught in religions such as Christianity where all men were said to be equal (Cannole). Jefferson related the self-evident truth with governance by stating that the people formed governments and its power came from them too. The government formed on this belief would be mandated to secure the natural rights of the people, which are self-evident. Failure to safeguard the self-evident truth will lead to dissolution on the government since it does not serve the purpose. This philosophy was intended to change the political landscape of the country from British colonization and oppression such as slavery, discrimination and injustice. The dominant and in-dominant groups Discrimination of people into races in the country was prevalent during the revolution, and the whites were said to be the dominant groups and the rest were referred to as in-dominant or subordinate groups. They were divided in classes and status where a hierarchy existed. Fields highl ights that the dominant groups secure huge shares of power and money while subordinate groups receive unfavorable things, and they have a hierarchy (95). The dominant and subordinate groups existed in the British Northern American colonies, and the British extorted the Native American and black people through slavery in tobacco farms which benefited the whites. The Native American

Management Report 3000 words Essay Example | Topics and Well Written Essays - 3000 words

Management Report 3000 words - Essay Example 4 Obstacles/ resistance to change†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 Strategic Change & Culture†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 Bottom up / Top down Strategic change †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 Role of Change Agents†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 5 INTRODUCTION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 6 SONY: Visionary leadership†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 7 Pioneer advantage†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 Analysis and Teamwork †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8 PART 2: Industry’s growth†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 10 Innovation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 11 External environment†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 12 Competitive Pressures Exist within the Industry†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 13 Brief Statement of the Current & Future Strategic Issues†¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 13 Recuperate Focus†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 14 Promote marketing to the boardroom†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 14 Brand oriented leadership†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. ... 18 Appendix A Supporting Data†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 18 Appendix B Sources†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 20 Part 1: Strategic Management Process & Context: The nature of strategy: Strategy of any organization I build that reveals how to respond to the customers, environments, competitors etc. the strategy of a company also helps in describing what kind of relationships to be made with the dealers, raw material vendors, customers, competitors, business partners, workers and also tells how to survive in the business market( Kazmi , 2008). Viewing strategy from multiple perspectives, different issues this reveals: The process that explains the process and functionality of any organization is strategic management process. This provides a roadmap for an organization to achieve its set goals and objectives( Kazmi , 2008 The influence of culture on strategy: The culture has a g reat influence on strategy. The strategies of a business would be building according to the cultural in order to meet customer’s requirements as culture greatly affects the demands of a nation (Witcher,   Chau 2010) . Strategy Lenses/ Strategy Safari†¦ & other concepts/ models/ theories to understand the significance of perspective: Different models are used to understand the significance of strategy. There are different models used within different organizations (Witcher,   Chau 2010) . Some of the key components are knowledge creation, transfer, utilization, exploration, tacit knowledge. etc. Managing Strategic Change: The need for & process of strategic change: There are no valid theories about business and the failure and success of the organization cannot be considered theoretically (Ungson ,  Wong 2008) .The processes

Research paper Essay Example | Topics and Well Written Essays - 1750 words

Research paper - Essay Example Type III, commonly called Cyclothymia, is a less severe form of this condition. The person undergoes cycles of mild mania and/or depression. At times, when undetected, it could progress to either the type I or II variant. Bipolar disorder is a chronic illness and it significantly affects the lifestyle of the patient on a social and professional basis, and quite often impairs their cognitive functioning. Depression is the phase of BD that represents the greatest challenge in management of the disorder. Undetected or prolonged depression and delirium is a frequent cause of suicide, and thus it is imperative that this condition be dealt with sensitively. The depression: mania ratio in bipolar disorder is 1:3, which tells us that the patient spends more time in an all-time low (Galvez, Thommi, & Ghaemi, 2011) . Heredity and Statistics: The possibility of inheriting BD from a previously diagnosed parent is 86-90% and studies over the past 11 years have shown that 9% of unipolar depressive patients were diagnosed as having BD. The suicide rate in these patients is almost 17 times higher, as compared to the general healthy adult population (Rapoport, Basselin, Kim, & Rao, 2009). In addition to being a social burden, BD has equal implications on personal finances and world economy. Within the USA itself, the treatment regimen spans from $12000 for a single episode of this syndrome, to a whopping $62K for patients who have to be aggressively managed with drugs and other therapy. Typically, symptoms of BD appear by the average age of 22 years, but are recognized and diagnosed with a lag period of almost 10 years. Even after commencement of therapy, the subject may remain symptomatic for a significant period of time, which makes it essential to continually monitor and adjust the treatment protocol (Nivoli et al., 2011). It has been reported that more than 66% of patients have a minimum of one close relative that has been diagnosed with either unipolar or bipolar depressio n, thus linking it to heredity (Nivoli et al., 2011). Characteristics and symptoms of people with Bipolar Disorder: Symptoms of varying degrees and intensities can be observed in this syndrome. The most common observation in Type I BD is extreme mood fluctuations. The highs include excitement, overly enthusiastic behavior, boundless energy, megalomaniac tendencies, generous thoughts and a surge in confidence levels. The lows that one typically experiences are prolonged periods of depression, irritability, sleep deprivation and a general feeling of loneliness, often accompanied by phases of crying for trivial or no apparent reasons. It is very common to have feelings of being incomplete, inadequate and worthless, which eventually culminates into thoughts and ideas of suicide. The hallmark of this disorder is the frequent cycling between the high and lows, namely the mania and depression, by virtue of which this disorder is detected. Social Challenges: Needless to mention, social stig ma is commonly encountered by people, who are aware and informed that they are suffering from this syndrome. Such subjects consciously modify their behavior, in order to reduce the instances of being rejected or discriminated. In the mild to moderate symptoms in Type

Performance Measurement and Management Essay Example | Topics and Well Written Essays - 2250 words

Performance Measurement and Management - Essay Example Then for the last fifteen to twenty years the demands of call centers have tremendously increased. A call center is an operation where employees or agents use computers and specially designed phones to receive calls, do outbound calls on some occasions. These calls then are operated by automatic call distribution (inbound) or predictive dialing system (outbound). The computers that the agents used are specially develop to verify customer data, gather information, and store gathered data (Taylor and Bain 1999). The call center industry provides various types of services and products. There are call centers that handle medical accounts like prescription handling and order taking; some provide service for bank companies like credit and loans, some provide service for reservations in a hotel or air flight, some centers do provide technical support like those who handle internet connectivity and computer troubleshooting. The call center management uses several tools; one of these tools is the automatic call distribution system. This system provides the company various information essential to keep the business running. The system automatically place callers on queue while the agents are busy assisting other customers. The ACD system also presents wide array of statistics necessary for the operation of a call center. The ACD system provides statistics like how many possible calls are to come in for a specific time (this statistic helps the managers control the number of agents that needs to be on the phone on a particular time), the system also presents the number of agents on call and the number of agents waiting for calls to come in. The system provides the ideal length of call time per customer versus the length of waiting or avail time of agents. The system at the end of the shift will display the number of calls the entire account has answered, dropped,

Management Report 3000 words Essay Example | Topics and Well Written Essays - 3000 words

Management Report 3000 words - Essay Example 4 Obstacles/ resistance to change†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 Strategic Change & Culture†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 Bottom up / Top down Strategic change †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 Role of Change Agents†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 5 INTRODUCTION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 6 SONY: Visionary leadership†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 7 Pioneer advantage†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 Analysis and Teamwork †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8 PART 2: Industry’s growth†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 10 Innovation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 11 External environment†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 12 Competitive Pressures Exist within the Industry†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 13 Brief Statement of the Current & Future Strategic Issues†¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 13 Recuperate Focus†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 14 Promote marketing to the boardroom†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 14 Brand oriented leadership†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. ... 18 Appendix A Supporting Data†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 18 Appendix B Sources†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 20 Part 1: Strategic Management Process & Context: The nature of strategy: Strategy of any organization I build that reveals how to respond to the customers, environments, competitors etc. the strategy of a company also helps in describing what kind of relationships to be made with the dealers, raw material vendors, customers, competitors, business partners, workers and also tells how to survive in the business market( Kazmi , 2008). Viewing strategy from multiple perspectives, different issues this reveals: The process that explains the process and functionality of any organization is strategic management process. This provides a roadmap for an organization to achieve its set goals and objectives( Kazmi , 2008 The influence of culture on strategy: The culture has a g reat influence on strategy. The strategies of a business would be building according to the cultural in order to meet customer’s requirements as culture greatly affects the demands of a nation (Witcher,   Chau 2010) . Strategy Lenses/ Strategy Safari†¦ & other concepts/ models/ theories to understand the significance of perspective: Different models are used to understand the significance of strategy. There are different models used within different organizations (Witcher,   Chau 2010) . Some of the key components are knowledge creation, transfer, utilization, exploration, tacit knowledge. etc. Managing Strategic Change: The need for & process of strategic change: There are no valid theories about business and the failure and success of the organization cannot be considered theoretically (Ungson ,  Wong 2008) .The processes

Performance Measurement and Management Essay Example | Topics and Well Written Essays - 2250 words

Performance Measurement and Management - Essay Example Then for the last fifteen to twenty years the demands of call centers have tremendously increased. A call center is an operation where employees or agents use computers and specially designed phones to receive calls, do outbound calls on some occasions. These calls then are operated by automatic call distribution (inbound) or predictive dialing system (outbound). The computers that the agents used are specially develop to verify customer data, gather information, and store gathered data (Taylor and Bain 1999). The call center industry provides various types of services and products. There are call centers that handle medical accounts like prescription handling and order taking; some provide service for bank companies like credit and loans, some provide service for reservations in a hotel or air flight, some centers do provide technical support like those who handle internet connectivity and computer troubleshooting. The call center management uses several tools; one of these tools is the automatic call distribution system. This system provides the company various information essential to keep the business running. The system automatically place callers on queue while the agents are busy assisting other customers. The ACD system also presents wide array of statistics necessary for the operation of a call center. The ACD system provides statistics like how many possible calls are to come in for a specific time (this statistic helps the managers control the number of agents that needs to be on the phone on a particular time), the system also presents the number of agents on call and the number of agents waiting for calls to come in. The system provides the ideal length of call time per customer versus the length of waiting or avail time of agents. The system at the end of the shift will display the number of calls the entire account has answered, dropped,

The eradication of poverty Essay Example for Free

The eradication of poverty Essay Sentence Outline: 1. Government action and charity from the business sector and private individuals helps  in the eradication of poverty. 2. Education is a way of helping the poverty stricken to better themselves and increase  their standard of living. 3. The injection of money into the economy by the government, foreign investment or  foreign aid may help decrease poverty by creating jobs. 4. Family planning is a useful tool in the eradication of poverty. 5. Drug treatment centers will aid in the task of the eradicating poverty. Conclusion: Poverty may be caused by many factors for instance lack of jobs, lack of skills, one may be born into poverty or one may be forced into poverty by lifestyle choices. Irrespective of the cause of poverty the eradication of poverty should be a worldwide goal as it brings benefit to no one. This is why help should be forthcoming from all sectors of the population including the government, the business sector and private individuals to rid society of the problem of poverty. ESSAY: The eradication of poverty. There are many different reasons why poverty occurs and as such there are  many different avenues to pursue in the eradication of poverty. The term poverty may have vastly differing meaning to people from different countries or backgrounds. This occurs because poverty is not uniform everywhere and the methods of eradicating poverty need to be adapted to the different situations that exist. Nevertheless the need for support from governments, the business sector, non-profit organizations and the public is needed on a worldwide basis. Government action, charity from the business sector and private individuals helps in the eradication of poverty. For instance, the government may institute school feeding programmes so that underprivileged children will have at least one meal a day. Members of the business sector may contribute funds towards building a shelter for the homeless and private individuals may donate items such as clothing to the poor. Provision of shelter, meals and clothing to the poor and homeless is the first step towards increasing their standard of living as their basic needs are being met. Education is a way of helping the poverty stricken to better themselves and increase their standard of living. The government and non-profit organizations working alone or together can provide free training to the poor. The provision of training will allow these less fortunate individuals to learn a skill, which they can use to make themselves employable or earn a higher wage. This will enable them to enjoy a better standard of living as they can better provide for themselves and their families. The injection of money into the economy by the government, foreign investment or foreign aid may help decrease poverty by creating jobs. People who were previously unemployed may be able to find gainful employment. They would then be able to increase their standard of living as they now have a reliable source of income to provide for their needs. Family planning is another useful tool in the eradication of poverty. Many families still experience poverty even though both parents are employed. This occurs many of the times because there are too many children to support with the income being earned. Through education about family planning people  can learn to have manageable sized families where they can enjoy a reasonable standard of living even if their income is not very high. Lastly, drug treatment centers will aid in the task of eradicating poverty. Many people become destitute because of their addiction to drugs. Centers are needed where these people can go to for help to overcome their addiction. Overcoming drug addiction will be the first step to overcoming poverty for these people. Once a drug addict has been rehabilitated he can move on with his life and once more become a useful member of society and provide for himself. Poverty may be caused by many factors for instance lack of jobs, lack of skills, one may be born into poverty or one may be forced into poverty by lifestyle choices. Irrespective of the cause of poverty the eradication of poverty should be a worldwide goal as it brings benefit to no one. This is why help should be forthcoming from all sectors of the population including the government, the business sector and private individuals to rid society of the problem of poverty.

The Role Of Assessment In The Workplace Social Work Essay

The Role Of Assessment In The Workplace Social Work Essay In this assignment I will discuss the role of assessment in collaborative learning. It will also discuss service-user involvement in practice-based educational processes. For the practice teacher an essential responsibility of this role is to assess whether the student has developed a satisfactory level of competence in their practice within their placement. The assessors responsibility is to measure the students performance against the national occupational standards. I would agree with Harden and Crosby (2000 in: Walker et al, 2008, p.61) that the role of an assessor is to contribute to a students development in a number of ways, i.e.: facilitator, role model, information provider, resource developer, supervisor, planner and assessor. This was my first opportunity to formally assess a Social Work student. Before this I have mentored the students however this particular role of being work based supervisor was different to my previous experiences. I felt it was essential to develop an open and honest relationship; from our first initial meeting prior to the placement starting. It was explained to the student that the students are assessed on their ability to respect, understand and support the roles of other professionals involved in health and social care. It is recognised that each member of the group brings with them relevant/different experience and skills. Research confirms that a collaborative partnership, which allows the student the sharing of power where possible, is important and that a supportive and nurturing approach enables the development of trust and safety. These features are thought to also facilitate more accurate assessments. (Walker et al, 2008, p.83). I offered my student opportunity to be open about her expectations from me considering that this was my first time to be a work based supervisor as I was a student too. It was a challenge to take on this responsibility due to the work load we had at that time, the amount of cases which were complicated and the whole team was going through lots of changes. I had less support from my practice teachers due to his sickness. Social workers often deal with some of the most vulnerable people in society at times of greatest stress and there can be tragic consequences if things go wrong. I was mindful of this. My line manager supported me to take on this challenge in a more positi ve way and enabled me to be effective in my role as a practice assessor. Following the Lord Laming Report one of the significant changes for Social Workers was the introduction of The General Social Care Council on 1st October 2001. This set out a code of practice and National Occupational Standards for employers and Social Workers. This was the first time that such standards have been set out at national level. I attended a Safeguarding conference recently held in our department for social workers. We were encouraged to follow a SMART tool. SMART is a useful way of measuring what is needed, a simple tool to use in the work place, supervision and completing direct work. An assessment plan should be: Specific, Measurable, Achievable, Realistic, and Targeted. This gives a precise explanation to the way social worker should carry out an assessment work. Social workers need to work to the core values of social work outlined by the General Social Care Council in their Code of Practice for Social Care Workers. Students during their placements need to demonstrate that they know and understand these values, which they will also be assessed against. The assessment of students is central to the role of practice education. The relationship between a practice educator and their student and how it is perceived is important for learning between them both. (Knight, 2001, Kolevzon, 1979 in: Walker, Crawford and Parker, 2008, p.82). The student will need to meet the six key roles set out in the National Occupational Standards for Social Workers: Prepare for work with individuals, families, carers to assess their needs Plan, carryout, review and evaluate social work practice Support individuals to represent their needs, view and circumstances Manage risk to individuals, families, carers, groups, communities self and colleagues manage and be accountable, with supervision, for own social work practice within the organisation Demonstrate professional competence in social work practice (TOPSS 2002) As the work-based educator/ practice assessor, my aim was to give the student the opportunity to gain an understanding of working for a statutory agency and to put their academic learning into practice. As the assessor my role was to link theories to practice for the student and for the student to use the framework for assessment and to link the national occupational standards for social work to the framework for assessment. Following some shadowing my student was gradually offered to gain practical experience of handling situations through co working as well as individual pieces of work. As social workers, we all have responsibility to safeguard the child. The inquiry into the death of Victoria Climbie, recommendation 14 (Laming, 2003) stated that all national agencies for children and families should require each of the training bodies covering the services provided by: doctors, nurses, teachers, police officers, housing departments and social workers to demonstrate that effective joint working between each of these professional groups features in their national training programmes. Within my assessor role I was also required to arrange an induction programme for my student, a component of this was giving the student the time to meet other professionals that she would come into contact with. I helped my student to arrange some visits to the agencies we work most frequently such as local police, child protection units, Behavioural Resource services, family centres. We also arranged slots for my student to observe some Forums where we request different types of work with children and families. Training together gives people the opportunity to challenge and reframe established practices, to encourage productive dissention to encourage new ways of thinking and acting according to Fay who describes emancipatory personal development. (Fay in Rogers 2009). As part if the induction I arranged my student to attend the training called Paris Training this was crucial for her to be able to access and use the software we use to put all the data in the system. One of my aims in this placement was to give the student the opportunity to help and empower service users to have a better quality of life and to feel safe. Lymbery (2000 in Doel and Shardlow, 2005, p.21) has identified three ways of relating to service users: the traditional view, the market view and the partnership view. The first highlights the traditional power imbalance, the second divides users and providers and focuses on commodity and finance; the third is currently the most used approach. There can be problems when there are significant conflicting interests such as child protection or mental health work but using the principles of empowerment and communication can help move things forward more positively. Involvement of service users in training, as part of learning together and sharing information to a common end; gaining feedback through various means; planning and delivering services, involvement in budget allocation (Doel and Shardlow, 2005, p.21) helps to empower people and gives them and social workers and organisations opportunities to learn from and develop services which use strengths, knowledge and abilities to resolve problems. Social work has to be seen as one part of the wider field of societys responsibility for the community at all levels, in the same way that all people within the community and other agencies must. By developing structures within which people work and participate in this wider context, particularly at the starting point of peoples involvement through their education, it should be possible to reduce the levels of differences at a time when everyone should be following the same aims rather than trying to resolve their different perspectives or absolve themselves from their responsibilities. Bibliography/Referencing Banks S (2001) Ethics and Values in Social work (2nd ed) Palgrave, Basingstoke Baldwin M (1994) Social Work Education Vol13, No.2 Department of Health (2004) Children Act 2004 DOH London Department of Health (2003) Every Child Matters DOH London Department of Health (2000) Framework for the Assessment of Children in Need and Their Families the Stationary Office, London Fay in RogersT, Lecture notes, 12.02.09 Fook J (2005) Social Work Critical Theory and Practice, Sage Publications London HM Government (2006) Working Together to Safeguard Children The Stationary Office, London Jones-Devitt and Smith (2007) in Rogers T, Lecture notes 12.02.09 Jones P in Lawson H(Ed) (1998) Practice Teaching-Changing Social Work Jessica Kingsley Publishers London Lawson H (Ed) (1998) Practice Teaching-Changing Social Work, Jessica Kingsley Publishers London Laming (2003) The Victoria Climbie Inquiry Report, DOH, the Stationary Office, London National Organisation of Practice Teaching (NOPT) (2006) in: Maclean S, with Lloyd I (2008) Developing Parker J (2004) Effective Practice Learning in Social Work, Learning Matters Ltd, Maidstone Payne M (2005) Modern Social Work Theory (3rd ed) Palgrave London Rogers, T Lecture notes 12.02.09 Rustin, in Ruch,G (2008) Lecture notes Simmonds in Le Riche and Tanner (1996) in Ruch, G (2008) Lecture notes Smith D (2005) Social work and Evidence-base Practice (2nd ed) Jessica Kingsley Publishers London Training Organisation for the Personal Social Services (TOPSS UK) (2002) The National Occupational Standards for Social Work

Free Glass Menagerie Essays: The Temporary Metamorphosis of Laura :: Glass Menagerie essays

The Temporary Metamorphosis of Laura in The Glass Menagerie Laura Winfield in The Glass Menagerie goes through a temporary metamorphosis during the course of the play. She is a slightly crippled and very shy young girl who is having a hard time finding her way in the world. She is hopeless and beautiful all at the same time. She is trapped in a world that is spiraling quickly into doom. Laura lives in the St. Louis of the Depression with her restless brother Tom and her half-mad, overbearing mother Amanda. Her father left the family for a life on the road. "He worked for the telephone-company and fell in love with long distances." This left Tom as the only breadwinner in the family and her mother in a desperate and touched condition. Tom got a job in a warehouse. He deeply resented this and craved freedom and adventure. He would disappear every night to go to the movies to find his release. This would soon be not enough, though, and both Laura and her mother sensed this. The mother constantly hounded Tom. She would continually point out every flaw he had. They would erupt into fierce arguments that made it difficult to tell if she was deliberating with Tom or his absent father. Her mother was from the south; a place called Blue Mountain. She was a beautiful girl there and had a lot of gentleman callers. She pined bitterly over the loss of this place and time and the poor choice she made in husbands. Even if Laura had no physical defects it would have been hard for her to succeed given these circumstances. At the beginning of the play Laura is wrapped up in her own little world of glass creatures and phonograph records. She is afraid of people and afraid of the world. She is like one of the inceptions in her glass menagerie. She is a thing of fragile beauty in a hard world. She doubts herself and her abilities. Her mother, though, is determined to see that her daughter does not become a victim of her situation. Her mother tries, almost too hard, to see her daughter through. It is, however, through her mother's attempts that we see the temporary metamorphosis of Laura. In scene two we find out that Laura's mother has discovered that she has dropped out of business school.

Colonial Rule of the Dominican Republic Essay -- History Historical Do

In The Beginning The first instance of colonialism forced upon the inhabitants of the Dominican Republic was the â€Å"discovery† by Christopher Columbus on October 12, 1492. Ernesto Sagas and Orlando Inoa presented the interaction in their book The Dominican People: A Documentary History. The confrontation between these two diametrically opposed cultures proved to be â€Å"far from equal; the Amerindians’ Stone Age culture was no match for European military technology. The initial encounter took place on the Caribbean island of Hispaniola, part of which is now the Dominican Republic† (Inoa pg. 1). This was the first step in a trek through five and a half centuries of Dominican Republic history, and unfortunately much of it was filled with the horror of colonialism. In fact, the Dominican Republic became the â€Å"hub† for the colonization of the America’s, and acted as the stepping-stone for European colonizers into a vast, never before exploited goldmine for both natural and human resources. As Sagas and Inoa discuss, the island of Hispaniola, "became the center of the Spanish colonial enterprise in the New World. It was in Hispaniola where the first major contacts between Europeans and Amerindians took place, where the first exploitative economic activities in the New World were developed, where Europeans first established permanent settlements and colonial institutions, and where the stage was set for the colonization of the rest of the New World (Inoa pg. 1.)." Thus the groundwork was established for colonialism not only for the Dominican Republic, but for the entire hemisphere. According to Sagas and Inoa, colonization was inevitable because interaction with Europeans was predictable. They wrote, â€Å"[i]f Christopher Columbus had... ...l developments taking place in the Eurasian land mass. The encounter was far from equal;† (Inoa pg. 1). It began as an unequal interaction, and has remained to this day a relationship of aggressor versus defender. Bibliography The Center for Strategic Studies. Dominican Action—1965: Intervention or Cooperation?. Washington, D.C.: The Center for Strategic Studies, 1966. Chester, Eric Thomas. The U.S. Intervention in the Dominican Republic, 1965-66: Rag-Tags, Scum, Riff-Raff, and Commies. New York: Monthly Review Press, 2001 Inoa, Orlando, and Sagas, Ernesto. The Dominican People: A Documentary History. Princeton: Markus Wiener Publishers, 2003. Lundahl, Mats, and Lundius, Jan. Peasants and Religion: A socioeconomic study of Dios Olivorio and the Palma Sola Movement in the Dominican Republic. New York: Routledge: Taylor & Francis Group, 2000.

Ethics †Food Essay

Although most people do not realize it, patrons of food establishments place their lives in the establishments’ hands. Improper storing and labeling of food items or selling slightly-expired food can be tempting from a financial perspective but can lead to serious injury or worse due to food poisoning, cross-contamination or allergic reactions. Food establishments should include firm commitments to food safety in their codes of ethics, always placing food safety above financial concerns. This includes going beyond the letter of the law to enforce the highest product quality standards. A code of ethics should include a commitment to sell only healthy products and never to use harmful ingredients. (http://smallbusiness. chron. com/code-ethics-food-establishments-10815. html) Delicious This Code of Ethics describes standards of conduct for Healthylicious board members, officers, managers and all other employees of Heakthylicious, and has been approved by the Healthylicious Restaurant Group, Inc. Board of Directors. Many of the policies in this Code are based on various laws and regulations. Other are based on business and ethical principles than enhance Healthylicious ability to conduct its business effectively. Others restate basic work rules and principles contained in the Employee Handbook. The purpose of the Code is to provide guidance and set common ethical standards each of us must adhere to on a consistent basis. It governs the actions and working relationships of board members, officers, managers and all other employees in dealing with fellow employees, guests, competitors, vendors, suppliers, governmental and self-regulatory agencies, the media, and anyone else with whom our company has contact. These relationships are essential to the continued success of Healthylicious restaurant . (www. mortons. com/assets/pdf/code_of_ethics. pdf? ) This Code: †¢ Requires the highest standards for honest and ethical conduct, including proper and ethical procedures for dealing with conflicts of interest between personal and professional relationships. †¢ Requires full, fair, accurate, timely and understandable disclosure in reports and documents that Morton’s files with, or submits to, governmental and regulatory agencies, and in other public communications made by Morton’s. †¢ Requires compliance with applicable governmental laws, rules and regulations. †¢ Requires the prompt internal report of any illegal behavior or violations of the Code. †¢ Establishes accountability for adherence to the Code. †¢ Provides for methods to communicate violations of the code. * We consider moral as an inevitable factor in caring on any duties & talking decisions. We try to follow the highest standards based on Sincerity, generosity, conscientious. * We carry on the affairs individually & groups to bring about validity to our company. * We at all times spend all of our energy & resources towards production and services to guarantee our success against our competitor. * We behave equally towards all our guests all race religion, nationally and beliefs. * We offer all our services & productions in highest standard with perfect constancy. * We provide a safe & sanitary environment for all our guests and personal. * We try to stay for good at highest position & in majority in word, practice ethic affairs. * We promote knowledge, education experience and motivation for all the staff in order to do their duties in a higher standard. * We provide equal opportunities for anyone to carry on their duties and all the staff which is working in similar level would be evaluated no differently. * We fully try to protect the natural environment and resources while carry on our duties. * We are looking for a fair share of income, no more or less. an. Our Mission †¢ To provide a wholesome dining experience, with Top Quality food, healthy and a staff that wants to exceed the CUSTOMERS expectations!! Our Vision †¢ To maintain a profitable operation that will continue our TRADITION of Quality Family dining, at a reasonable cost, in a comfortable atmosphere, with exceptional service. Our Values †¢ We are in business to meet our customer’s needs. †¢ We believe in empowering our staff to resolve customers concerns on the spot. We treat our employees as we want them to treat our customers. †¢ We believe in continuing our Family Tradition. †¢ We believe in you the customer, and by this tradition we will continue to make a reasonable profit, that will allow us to remain competitive, healthy, community involved, and a Family Restaurant where generation will continue to gather. †¢ We seek your comments, for we realize to exceed your expectations, we need to know what they are. †¢ Your safety, health, comfort, nourishment and Quality Service are Number â€Å"One† to US!!!

Marketing Objectives Essay

Executive Summary Ceylon Tea came into being nearly a century and half back when the then existing coffee plantations, struck by a deadly disease – which virtually proved the death knell of coffee in Ceylon as it was then called, were converted to tea plantations. Nearly all the coffee plantations were very soon converted to tea plantations. As Ceylon Tea made its mark in the world and was being widely traded in the markets, measures were instituted to facilitate and monitor the process of manufacture and sale of tea to be shipped to foreign countries. On 30th July 1883 the first public sale of tea took place. The Ceylon Chamber of Commerce brought under its purview the conduct of these auctions. In 1894 the Ceylon Tea Traders Association was established. Today almost all tea produced in Sri Lanka is sold in auctions conducted by these two organizations. Introduction This assignment is mainly about a FMCG product which the organisation depends only on Tea. I have sectioned this assignment in to different sections, to make the reader easy and understandable. I have also given a brief idea about marketing orientation, key steps to follow to be marketing oriented and also difficulties of implementing marketing orientation. Then I have spoke about the marketing environment with micro and macro environment and also how these environments impact to the organisation. At last I worked with marketing mix and how the marketing mix elements are blended together in an organisation. I hope this assignment will be something different and interesting task for you. Thank you. Methodology Mainly concentrated on preliminary data questionnaire and the study also contains secondary data from www.zaidtea.com Got reference from articles and books are revealed by tables and diagrams. Also discussed and got ideas from people who are in the high position in the tea industry. Body of Assignment Task 1 1. Zaid Tea Company 1.1 About Zaid Tea The Company incorporated in 2008 was formed in the year 1998 by a person with multifaceted experience gained in the tea industry and inherited from his forefathers of two previous generations. Naushad Jamaluddin the Managing Director/CEO of ZAID TEA CO. (PVT) LTD and a scion of an icon in the tea industry was nurtured in it from an early age during the tenure of his school days whilst assisting his father and grandfather in their tea business and plantations. He was trained in the delicate art of tea tasting by some of the best experts in the industry. He has blossomed to be an expert, having an exquisite flair in tasting and blending teas to meet the most exacting requirements of his buyers. Zaid Tea with its well experienced, diligently trained resource personal and cutting edge knowhow is eminently suited to seamlessly source and deliver the most exacting tea blends to its diverse worldwide clientele. Selecting for them the choicest of teas produced in factories located in the tea plantations of the central highlands of Sri Lanka and sold at the Colombo Tea Auctions, each having their distinct and subtly varying aroma, flavor and liquor Zaid Tea Co (Pvt.) Ltd is incorporated as a limited liability company under the Companies Act of Sri Lanka. It is registered as an exporter of Ceylon Tea with the Sri Lanka Tea Board – the regulatory body of the Government of Sri Lanka entrusted with the task of ensuring the maintenance of the quality and image of Ceylon Tea exported from the country The Co. is also registered with the Sri Lanka Export Development Board as an exporter of Ceylon Tea. This is another regulatory body of the Government of Sri Lanka promoting exports in general from the country 1.2 Products and Main Brands Zaid Tea Company has their own brand – the â€Å"Maskeliya Kahata† range of black teas comes in aluminum pouches and tea bags with their distinct aroma, flavor and liquor. The teas come from plants grown in the cool crispy air of the mountain ranges of the Hatton – Maskeliya tea plantations famed for its teas with its distinctly fine aroma and flavor Further they have their own brand of blended teas and green teas Black Tea a) Maskeliya Kahata in aluminum pouches b) Maskeliya Kahata in tea bags a) Kingswood Tea in loose packaging b) Kingswood Tea in tea bags – flavored and unflavored Green Tea a) Kingswood Green Tea in loose packaging * Kingswood Green Tea in tea bags – flavored and unflavored 1.3 Services a) BLACK TEA Bulk Teas – They source and deliver unblended or specified blends worldwide packed in paper sacks, plywood chests and corrugated cartons with inner lining of either aluminium foil or suitable polythene to retain the freshness and aroma Branded Teas – They also source as per customer specifications and blend, package in printed cartons or other packaging as per their own brands and deliver worldwide Flavored Teas – Here too we can supply either in bulk or as per customers branded or un branded packaging – cinnamon, vanilla, ginger etc b) GREEN TEA Zaid Tea are in a position to supply you Green Tea plucked and processed from the finest tea gardens located in of the high mountainous terrain found in the central highlands of Sri Lanka where the air is fresh, pure, cool and crispy. It is manufactured to the highest international standards. Like black tea we can supply in bulk or customized brand, packaging and flavoring – unflavored, jasmine, mint etc Task 02 1. What Is Marketing Orientation A business which begins work on, or philosophy that focuses on identifying and meeting customer’s needs and wants satisfyingly. -Himaz Ahamed 2. Key steps that Zaid Tea should implement in order to be marketing oriented 2.1 Customer Focused An organizational orientation toward satisfying the needs of potential and actual customers. Customer focus is considered to be one of the keys to business success. Achieving customer focus involves ensuring that the whole organization, and not just frontline service staff, puts its customers first. All activities, from the planning of a new product to its production, marketing, and after-sales care, should be built around the customer. Every department and every employee should share the same customer-focused vision. This can be aided by practicing good customer relationship management and maintaining a customer relations program. In order to achieve this, the organization must: a) Define its market, effectively segment and target the right customer and listen to customers. b) An extensive programme of employee education and communication may be necessary to introduce customer focus in order to create the environment that encourages to think customers. c) Implement an effective marketing information system that will track customer needs on a continuous basis. 2.2 Competitor Focused In terms of competitors, in marketing and strategic management is an assessment of the strengths and weaknesses of current and potential competitors. This analysis provides both an offensive and defensive strategic context to identify opportunities and threats. Profiling coalesces all of the relevant sources of competitor analysis into one framework in the support of efficient and effective strategy formulation, implementation, monitoring and adjustment. Competitor focused concept is more preferable in markets which are growing very fast. Tea also one of the fastest growing market in Sri Lanka. So Zaid Tea also can invest in gathering more data about competitors which will enable them to develop innovations at lower costs. 2.3 Strategic Vision Develop a long-term, market-oriented strategic vision by viewing marketing as more than a series of promotional tools and techniques. Strong leadership from the top with high level executives building a customer philosophy into their business plans and define the future in terms of creating long-term value for stakeholders. Figure-01 Market vs Operations oriented structure 3. Difficulties in Implementing Marketing Orientation Concept to Zaid Tea Even though Zaid Tea might feels that the marketing orientation is the only correct path to be successful, in practice there are likely to be barriers in developing such an orientation. They are as follows: 3.1 Lack of Effective Customer Service The job of the customer-service staff involves more than just answering questions and providing solutions to problems that arise. For market orientation to prove successful, it must also include customer-service representatives who take the time to get to know each customer’s needs and preferences. Zaid Tea Company also can gather records of the feedback it receives and analyze them for use in developing market-orientation plans. Without such customer-service efforts, company loses key opportunities to obtain information. 3.2 Lack of Marketing Knowledge Lack of marketing knowledge, skill and experience are among the challenges of developing market-orientation plans. Many company employees understand basic marketing concepts, but lack the in-depth knowledge needed to develop marketing-orientation strategies that work. Some companies deal with this by seeking additional education for key employees or by hiring experienced, skilled marketers. Skilled marketers can help develop solid plans and give direction to key employees and departments. For example, an experienced marketer might help customer service, sales and technical-support departments learn how to incorporate a company’s overall market orientation plan. 3.3 Conflict between marketing and other functions The power struggle between different departments within an organization can hinder the process. Task 03 1. Marketing Environment Framework A company’s marketing environment consists of the actors and forces outside marketing that affect marketing management’s ability to build and maintain successful relationships with target customers. (Philip Kotler – 12th Edition) Figure-02 the marketing environment 2. Micro Environment 2.1 Definition Factors or elements in an organization’s immediate area of operations that affect its performance and decision-making freedom. These factors include competitors, customers, distribution channels, suppliers, and the general public. Micro Environment| Description| Factors that impact to Zaid Tea| Suppliers| A party that supplies goods or services. A supplier may be distinguished from a contractor or subcontractor, who commonly adds specialized input to deliverables. | A supplier’s behavior will directly impact the business it supplies. If a supplier provides a poor service Zaid Tea this could increase timescales or product quality. An increase in raw material prices will affect an organization’s Marketing Mix strategy and may even force price increases. Close supplier relationships are an effective way to remain competitive and secure quality products. | Intermediaries| Firm or person (such as a broker or consultant) who acts as a mediator on a link between parties to a business deal, investment decision, negotiation, etc. Intermediaries usually specialize in specific areas, and serve as a conduit for market and other types of information. Also called a middleman. | Zaid Tea must partner effectively with marketing intermediaries to optimize the performance of the total system.| Competition| The marketing concept states that to be successful, an organization must provide greater customer value and satisfaction than its competitors.| Competitor analysis and monitoring is crucial if an organisation is to maintain or improve its position within the market. If a business is unaware of its competitor’s activities they will find it very difficult to â€Å"beat† their competitors. The market can move very quickly. As a business it is important to examine competitors’ responses to these changes so that you can maximise the impact of your response.| Customers| A person, company, or other entity which buys goods and services produced by another person, company, or other entity.| Zaid Tea Company’s marketing plan should aim to attract and retain customers through products that meets their â€Å"wants and needs† and excellent customer service.| Publics| A public is any group that has an actual or potential impact on an organization’s ability to achieve its objectives. | According to Zaid Tea there are number of publics that will impact. They are:Financial Public, Local Public, Med ia Public, Government Public, General PublicZaid Tea should keep a good relationship with these publics in order to run successful business. | 3. Macro Environment 3.1 Definition The major external and uncontrollable factors that influence an organization’s decision making, and affect its performance and strategies. These factors include the economic factors; demographics; legal, political, and social conditions; technological changes; and natural forces. Macro environment is also known as uncontrollable environment. Figure-03 Macro environment forces The main forces in the macro environment are commonly denoted by the mnemonic PESTEEL forces. a) Political Environment b) Economical Environment c) Social and cultural Environment d) Technological Environment e) Ecological Environment f) Ethical Environment g) Legal Environment 3.2 Political Environment The first element of a PESTEEl analysis is a study of political factors. Political factors influence Zaid Tea Company in many ways. Political factors can create advantages and opportunities for Zaid Tea. Conversely they can place obligations and duties on company. Political factors include the following types of instrument: – Legislation such as the minimum wage or anti discrimination laws. – Voluntary codes and practices – Market regulations – Trade agreements, tariffs or restrictions – Tax levies and tax breaks – Type of government regime Non conformance with legislative obligations can lead to sanctions such as fines, adverse publicity and imprisonment. Ineffective voluntary codes and practices will often lead to governments introducing legislation to regulate the activities covered by the codes and practices. 3.3 Economical Environment The second element of a PESTEEl analysis involves a study of economic factors. Zaid Tea Company also affected by national and global economic factors. National and global interest rate and fiscal policy will be set around economic conditions. The climate of the economy dictates how consumers, suppliers and other organisational stakeholders such as suppliers and creditors behave within society. An economy undergoing recession will have high unemployment, low spending power and low stakeholder confidence. Conversely a â€Å"booming† or growing economy will have low unemployment, high spending power and high stakeholder confidence. A successful organisation will respond to economic conditions and stakeholder behaviour. Furthermore Zaid Tea will need to review the impact economic conditions are having on their competitors and respond accordingly. Task 04 1. Traditional Marketing Mix 1.1 What Is Marketing Mix Marketing mix is the set of controllable tactical marketing tool that firm blends to produce the response it wants in the target market. The marketing mix consists of everything the firm can do to influence the demand for its product. Thus in performing their key tasks marketing managers have at their disposal marketing programs to create customer satisfaction and ultimately profit for the organisation. These tools are often referred as the â€Å"4P s† on how to use these ingredients require marketing research and information. Marketing mix variables are as follow: Figure-04 Traditional Marketing Mix 2. How The Marketing Mix Elements Are Blended Together In Zaid Tea Company Sri Lanka is one of the oldest tea producing countries in the world – commercial Production was started in 1867 by the British planter James Taylor in Loolecondera Estate in Kandy. The tea produced in this country, popularly known as â€Å"Ceylon Tea†, ranks among the best available teas in international trade. In 2007, Sri Lanka was the third-largest tea-producing country globally, with a 9% share of global production, producing 30.6 million kilograms of tea. The total extent of land under tea cultivation has been estimated at approximately 187,309 hectares. Sri Lanka produces tea throughout the year, and the growing areas are mainly concentrated in the central highlands and southern inland areas of the island. They are broadly grouped under these headings according to their elevations, with high growns ranging from 1200 m upwards, medium growns covering between 600 m to 1200 m. and low growns from sea level up to 600 m. High grown teas from Sri Lanka are renowned for their taste and aroma. The two types of seasonal tea produced in these areas, Dimbula and Nuwara Eliya, are much sought-after by blenders in teaimporting countries. Uva teas from the Eastern Highlands contain unique seasonal characteristics and are widely used in many quality blends, particularly in Germany and Japan. The medium grown teas provide a thick colour variety which is popular in Australia, Europe, Japan and North America. The teas produced in low grown areas are mainly popular in Western Asia, Middle Eastern countries and CIS countries. Most factories in these areas produce what is known as a leafy grade of tea, the tea leaves of which are highly twisted and can grade into long particles. 2.1 Product Tea is produced from the Camellia Sinensis plant. The tea plant, which is evergreen, isn’t a shrub as popularly believed but a tree that is grown like a shrub to facilitate the process of tea plucking and production. It is native to Southeast Asia and is grown in a wide range of climatic conditions across the world. Tea is mainly produced in India (the world’s largest producer), Sri Lanka (till recently the world’s largest exporter), China, Kenya, Vietnam, Indonesia and Malaysia. The differing climatic conditions in the world’s various tea growing areas influence the quality and taste of the various teas. Zaid Tea Company has their own brand – the â€Å"Maskeliya Kahata† range of black teas comes in aluminium pouches and tea bags with their distinct aroma, flavor and liquor. The teas come from plants grown in the cool crispy air of the mountain ranges of the Hatton – Maskeliya tea plantations famed for its teas with its distinctly fine aroma and flavor Further they have their own brand of blended teas and green teas Black Tea c) Maskeliya Kahata in aluminium pouches d) Maskeliya Kahata in tea bags c) Kingswood Tea in loose packaging d) Kingswood Tea in tea bags – flavored and unflavored Green Tea b) Kingswood Green Tea in loose packaging * Kingswood Green Tea in tea bags – flavored and unflavored 2.2 Price Table 02- Price List Effective from 1st January 2013 of Maskeliya Kahata ZAID TEA CO (PVT) LTD| Price List Effective from 1st January 2013| Product| MRP| WSP| QDP| Maskeliya Kahata 20g| 20.00 | 18.00 | 17.10 | Maskeliya Kahata 50g| 42.00 | 36.96 | 35.11 | Maskeliya Kahata 100g| 84.00 | 73.92 | 70.22 | Maskeliya Kahata 250g| 195.00 | 171.60 | 163.02 | Maskeliya Kahata 500g| 385.00 | 338.80 | 321.86 | Maskeliya Kahata 1Kg| 755.00 | 615.00 | 584.25 | Maskeliya Kahata 2Kg| 1,495.00 | 1,215.00 | 1,154.25 | Maskeliya Kahata100 Tea Bags| 250.00 | 220.00 | 209.00 | | | | | | | | | | MRP – Maximum (Marked) Retail Price| | WSP – Wholesale Price – Price to Retail Trader| | QDP – Quantity Discounted Price| | The above table shows the effective price list of Maskeliya Kahata from 1st January 2013. 2.3 Place The role of this element basically describing availability, which is â€Å"right place† and the â€Å"right time†. Zaid’s Maskeliya Kahata is also available in every retailer shops. A channel of place is a set of interdependent organisation, which helps to make a product available in market for use of consumer. Zaid Tea also uses this concept of channels in order to provide Maskeliya Kahata available in the market. The below diagram denotes how Zaid Tea uses the distribution channels. Figure-05 Distribution channels of Zaid Tea * Note- There is also another Distribution channel method: PRODUCER AGENT WHOLESALER RETAILER CONSUMER Conclusion In a fast growing market day by day everything is fluctuating faster than we expect. Products and services are also same. The purpose of the project is to exhibit organisation to be marketing oriented and to aware about the marketing environment with micro and macro environment , how these environments impact to the organisation. Recommendations Plantation companies a) Explore the possibilities of upgrading plantation jobs, by providing upward movement, to attract more workers to work in the estate. b) There should not be any effort from the plantation companies to dilute the existing labour laws which protect the workers in the tea industry, on the grounds of declining returns. c) The big companies could also tie up with the ILO and other civil society organisations to help small growers achieve minimum labour and environmental standards. Adherence to such standards will give an additional product value to the tea being sold at the retail level. In return, the companies could provide incentives in terms of better prices to the small growers. These practices could work to the advantage of both. The government a) Provide technical and marketing assistance to the small and marginalized Farmers b) Provide credit schemes and debt management services to the plantations c) Strengthen the relationships between small tea growers and private processing factories. Develop a strategic intervention in order to help each actor aware of their rights and responsibilities within the value chain. International tea buyers a) Take responsibility for conditions in their entire tea value chains, particularly where they have more influence. b) Provide support to the small tea growers through technical and marketing assistance c) Pay a higher price for tea produced in a sustainable process d) Do not lobby to dilute the social protections available to tea estate workers e) Conduct multi-stakeholder monitoring and verification of the social and environmental standards on the tea estates from which tea is procured Annexure References * PCM Text Book * Kotler P. â€Å"Marketing Management† 9th Edition, Prentice hall of India, 1997, pp 128-150 * www.zaidtea.com